Sunday, June 15, 2008

First Glass Doctor® Franchise in South Dakota Now Open

SIOUX FALLS, S.D. (June 9, 2008) – The Glass Doctor® of Sioux Falls franchise owned by Justin and Jennifer Eimers is now open for business and ready to “fix your panes.®”

Part of the nation’s largest full-service glass repair and replacement company, Glass Doctor
of Sioux Falls offers residential, automotive, and commercial glass services to Minnehaha
County and surrounding area.

In addition to windshield replacement and home window repair, Glass Doctor of Sioux Falls offers home improvement services including shower and tub enclosures, custom mirrors and decorative entry door glass.

Located at 6204 W. 12th St., Glass Doctor of Sioux Falls is open 8 a.m. – 5 p.m., Monday through Friday and Saturday by appointment.

“We’re excited to be a part of the Glass Doctor franchise system — a company that is focused on customer satisfaction and makes it the top priority,” Justin Eimers said. “We looked at their system and how professionally it is run, and we know it will enhance our business.”

Now Eimers is able to offer auto glass customers G12, a one-year guarantee on windshield
replacement. If an OEM replacement windshield that a Glass Doctor of Sioux Falls has installed is damaged or broken within 12 months of the replacement date, Glass Doctor will repair or replace the windshield glass only at no additional charge to the customer. Some vehicle restrictions apply.

Previously Eimers operated his own glass services business under the name Eimers Auto Glass. After purchasing a Glass Doctor franchise, he attended a five-day training course on the latest glass repair technology, customer service techniques and marketing methods, which was conducted at the Glass Doctor corporate headquarters in Waco, Texas.

“Glass Doctor is a premier choice for glass repair and replacement nationwide,” said Mark Dawson, president of Glass Doctor. “We’re delighted Justin and Jennifer have joined our franchise team, and we believe their business will be successful because we all operate under the same core values.”

Other members of the Glass Doctor of Sioux Falls team are Inside Sales Representative Pamela Eich and Glass Service Technician Tony Buehlmann. Justin Eimers and Buehlmann are certified technicians by the National Glass Association (NGA).

Thursday, May 29, 2008

Local Business Community Honors Glass Doctor

FARGO, N.D. (May 29 2008) – The Chamber of Commerce of Fargo Moorhead has named the Glass Doctor of Fargo/Moorhead franchise as the 2008 Small Business of the Year.

Marv Degerness, owner of Glass Doctor of Fargo/Moorhead, accepted the award on behalf of his team during the Chamber’s Annual Awards Luncheon held May 21.

“We’re honored to receive this award because it validates that we are a significant contributor to the community, which is part of our core values,” Degerness said. “The response from the community to the award has been humbling, it’s more than I would have imagined.”

Glass Doctor of Fargo/Moorhead includes stores in Fargo and Grand Forks, N.D., and Moorhead, Minn. Since 2004, Glass Doctor of Fargo/Moorhead has offered glass repair and replacement services to 20 counties in eastern North Dakota and western Minnesota.

“Our success is due to our teamwork and customer service,” Degerness said. “I just believe that good people, when treated with respect and given a chance, will come together as a unit and accomplish much more than any individual could do on his or her own.”

Tuesday, April 1, 2008

PAVEing the Way for Veterans to Own Businesses

WACO, Texas (March 26, 2008) – To thank transitioning military personnel and current veterans for their service Glass Doctor® and The Dwyer Group, Inc., have initiated a new program to assist them in building their own businesses.

The Program for Assisting Veteran Entrepreneurship (PAVE) offers veterans and their families an opportunity to put the practical management skills they developed in the military to use in civilian life. PAVE is open to all veterans who have been honorably discharged by a DD214 or similar documentation. The program offers veterans:
• A 25% discount on the purchase of an initial base franchise territory for Glass Doctor® or one of the other five franchise companies in The Dwyer Group: Aire Serv Heating and Air Conditioning®, Mr. Appliance®, Mr. Electric®, Mr. Rooter®, and Rainbow International Restoration and Cleaning®.
• Individual support from a director of military franchise development to guide the first phase of the franchising process.
• Partial company financing for qualified individuals.
• Future franchise resale opportunities.
• Additional discounts with preferred vendors to help reduce daily operating costs.

After the First Gulf War in 1994, Don Dwyer, Sr., started the International Franchise
Association (IFA) VetFran program to offer veterans discounts on franchise territory purchases. PAVE builds on VetFran by adding individual coaching through the purchase process, which can be challenging to navigate alone.

“We are excited to build on the program my father created because we see the potential in our military personnel returning from Iraq, Afghanistan, and other parts of the world where they have served unselfishly,” said Dina Dwyer-Owens, Chairwoman of The Dwyer Group.
“We are looking for people who want to take charge of their own destiny, want to be in business for themselves, and want to capitalize on their military experience. They have worked so hard to protect the American dream, now we want the help them live the American dream.”

Last year more than 20 veterans started their own businesses through the VetFran program at The Dwyer Group, and the company expects to exceed that number this year.

For more information about PAVE contact Director of Military Development Chris Loudermilk at 1-800-396-6151 or chris.loudermilk@dwyergroup.com. Learn more about The Dwyer Group at www.leadingtheserviceindustry.com.

Wednesday, March 5, 2008

Glass Doctor® Announces Partnership to Fix Door Panes

WACO, Texas (March 5, 2008) – Glass Doctor®, Western Reflections and PPG AutoGlass are teaming up to offer customers high-quality replacement residential door glass service.

Glass Doctor President Mark Dawson announced the partnership during the company’s annual franchisee conference held Jan. 27-30, 2008, in Nashville, Tenn.

Glass Doctor franchisees now can order Western Reflections door glass insert products and parts from PPG AutoGlass, which will ship the orders through its established auto glass distribution network.

“We appreciate the willingness of Western Reflections and PPG AutoGlass to step out of the box to help us deliver a superior product and service to our customers,” Dawson said. “There is a great opportunity for decorative door window glass as homeowners look for ways to improve the value of their homes in a tight housing market. With this new partnership homeowners will be able to upgrade their doors in a matter of days, not weeks.”

Homeowners can preview new door windows through the Glass Doctor Web site at
www.glassdoctor.com/Glass_Doors.htm. Some of the popular door glass inserts include double-pane windows with sliding blinds between the panes, decorative glass with matching side window panes, all-weather glass that meets or exceeds Dade Co., Fla., regulations, and energy-efficient glass.

“We are glad to partner with Glass Doctor because few consumers know who to turn to for door glass repair and replacement,” said John Pettis, sales director for Western Reflections.
“Most consumers try to put a custom-cut pane in an old frame. Glass Doctor can meet their customers’ needs quickly and efficiently with high quality and professionalism on a nationwide basis.”